We aim to treat parents and guardians as part of the wider Bromsgrove family, so clear and consistent communication is obviously crucial to that end. The most important figure is, and always will be, the houseparent , who will be willing to conduct face to face, telephone or emailed communication at the drop of a hat. At Bromsgrove, the happiness and wellbeing of their pupils is the paramount concern of all houseparents. Similarly, meetings with tutors and teachers can be arranged at short notice, and traditional, formal parents' evenings remain a vital part of the calendar.

However, technology has changed things for the better. Every parent and guardian has a secure log in to their child's school record which is regularly updated with information good and bad from grades, to detentions and commendations (so the '"What happened at School today?" ... "Nothing"..'  conversation is a thing of the past).

Tutor letters, houseparents' letters and the weekly newsletter emailed by the Deputy Headmaster all aim to keep parents as fully informed as possible. If, despite all this, a parent feels the need to know more, all they have to do is contact the School.